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Table 1 The 18 items that were piloted in development of the original Human Factors Skills for Healthcare Instrument (HuFSHI) are displayed alongside the comparable items piloted for inclusion in the HuFSHI Auxiliary version. Items in italics are those included in each of the final 12-item instruments

From: Beyond the clinical team: evaluating the human factors-oriented training of non-clinical professionals working in healthcare contexts

Human factors skills Human Factors Skills for Healthcare Instrument (HuFSHI) pilot items Human Factors Skills for Healthcare Instrument-Auxiliary version (HuFSHI-A) pilot items
Care Constructively managing others’ negative emotions at work When my colleagues are upset, I can help them calm down
Communication/teamwork Requesting help from colleagues in other professions *I can ask colleagues from other professions for help if I need it
Communication Communicating effectively with a colleague with whom you disagree *When I disagree with a colleague, I can still work well with them
Leadership Prioritising when many things are happening at once *When many things are happening at once, I can work out what needs doing first
Teamwork Speaking up as part of a team to convey what you think is going on I can speak up when I am part of a team to say what I think is going on
Decision making Involving colleagues in your decision-making process *When making decisions, I can ask my colleagues for help and advice
Decision making Dealing with uncertainty in your decision-making process When I am not sure what to do, I can still make a decision
Situational awareness/teamwork Asking other team members for the information you need during a busy ward environment *I can ask colleagues for things I need, even if they are busy
Leadership Recognising when you should take on a leadership role I know when I should take the lead in a team
Situational awareness Monitoring the ‘big picture’ during a complex clinical situation. Even when things are very busy, I can remember the goals for my team
Situational awareness Anticipating what will happen next in clinical situations I can think ahead, about what might happen next at work
Teamwork Working effectively with a new team in clinical situations I can work well with new teams I have not worked with before
Leadership *Re-allocating tasks between members of your team as required *I can reassign tasks between members of my team when some people are busier than others.
Communication *Summarising critical information for a structured handover *I can choose the key facts I need to tell a colleague during a good handover
Decision making *Making critical clinical decisions under pressure *When I am under pressure, I can still make important decisions
Care *Using effective coping strategies when experiencing stress in a clinical environment I can stay calm and do my job even when I am under stress.
Communication/teamwork *Providing constructive feedback to colleagues about their performance I can give my colleagues feedback that helps them do their jobs better
Care *Acting with compassion towards patients even when stressed I can show patients that I care about them, even when I am under stress.
  1. *Items not included in final instrument