Item | Median (IQR) | Item details |
---|---|---|
1 | 4 (3 to 4) | Q1: Making you feel at ease |
2 | 4 (3 to 4) | Q2: Letting you tell your story |
3 | 4 (3 to 4) | Q3: Really listening |
4 | 3 (2 to 4) | Q4: Being interested in you |
5 | 3 (3 to 4) | Q5: Fully understanding your concerns |
6 | 3 (3 to 4) | Q6: Showing care and compassion |
7 | 3 (3 to 4) | Q7: Being positive |
8 | 2 (2 to 3) | Q8: Explaining things clearly |
9 | 1 (1 to 3) | Q9: Helping you to take control |
10 | 2 (1 to 3) | Q10: Making a plan of action with you |